[Notice] ONDA Website and Service Access Error

Hello.

This is ONDA, the digital infrastructure service company for the accommodation industry.

We would like to inform you about the access error affecting the ONDA website and services (Plus, Wave, EasyCell) that occurred on December 27, 2022, between approximately 11:00 AM and 3:00 PM.

During the renewal of ONDA's official website, an error occurred in which the website domain could not be recognized. ONDA fixed and deployed a patch at around 2:40 PM on December 27; however, we expect it may take some time for the fix to take effect on devices in use.

If DNS cache information for the domain remains on the device in use, an access error may occasionally occur. In that case, please try the methods below.

• If connecting via Wi-Fi, turn your Wi-Fi router off and on again.
• If connecting via the app, delete and reinstall the app, then reconnect.
• If connecting on a PC (Windows), first close all browsers, then type "cmd" (Windows 10 or later), or click Run and type "cmd" (Windows 7 or earlier). When the Command Prompt appears, type ipconfig /flushdns.

We sincerely apologize for the sudden inconvenience to your use of our services.

Going forward, we will proceed with system improvements only after more careful review.

Once again, we bow our heads in apology for the inconvenience caused by this service error.

Sincerely, ONDA.